• Frequently Asked Questions

Frequently Asked Questions (FAQs)

Pool Questions? Here are some of our most popular questions from customers.

MAINTENANCE

How long should I run my swimming pool?

That depends on the time of year. There is a specific equation to determine how long your pool should  run. As a rule of thumb, you should run your pool at least 1 hour for every ten degrees of the average high temperature, ie; Highs in the 90s’ = 9 to 10 Hours of run time. Pools over 20k gallons or older pools plumbed with 1.5” plumbing may need longer run times.

What are the recommended levels for water chemistry?

Total Alkalinity (adjusted) 80ppm – 120ppm

To calculate adjusted alkalinity, take your Total Alkalinity ppm – 1/3 Cyanuric Acid ppm = Adjusted Alkalinity

pH 7.2 – 7.8 pH Scale

Chlorine 1ppm – 3ppm

Calcium Hardness 200ppm – 400ppm

Cyanuric Acid (Stabilizer) 20ppm – 40ppm

How do I know when my filter should be cleaned?

Manufacturers of DE and Cartridge filters recommend to have the filter broken down and cleaned at least twice a year. Some filters may need to be cleaned more often depending on the swimmer / debris load on the pool.

How long should I wait to enter a pool after it has been treated?

This will depend on the amount and what chemicals have been added to the water. For a normal maintenance treatment, it could be as short as 3 hours, for more aggressive treatments like shocking the pool, we would recommend waiting at least 6 to 12 hours.

How long will it take to heat my pool?

Most spas will heat to a maximum temperature of 104 degrees in about 45 minutes. Most people will heat a pool to the 80-degree range, it will usually take 24 hours of continuous run time to achieve a desired temperature. It will help if you aim all the returns in the wall towards the bottom of the pool.

REMODELING

How much does a typical swimming pool remodel cost?

The answer will depend on the scope of the work. Will it be plaster only or a complete remodel including tile, coping and plaster? Also, the type of materials used will influence the final price. At Parrot Head, we offer a wide variety of choices to fit everyone needs and budget. Call our office for a free remodel quote.

How long does a pool remodel take?

This will depend primarily on the scope of the work. A simple re-plaster should only take 4 – 6 days and a complete remodel can take as long as 2 weeks. Other variables include deck or kitchen work and the weather.

Can I finance my pool remodel?

Yes, we offer financing through our partner HFS Financial, a BBB A+ rated firm. Simple online application with approvals in less than a minute on loans of under $20,000. Great rates and terms.

What changes can I make to my pool?

We can add or delete water features. We can add a tanning ledge, beach entry or even change the depth of the pool. Popular updates include LED pool lights, pool automation and glass tile.

Can I replace the tile and coping sometime after I re-plaster my pool?

The simple answer is yes but we do not recommend it. If you choose to go that route there will be a visible grout line and we will have to perform an aggressive acid wash to clean up the plaster after the job.

Where can I see the different material choices for remodeling my pool?

You have two choices, you can visit our Swimming Pool Design Center in Spring which you will see a variety of plaster finishes and a large selection of tile and coping choices. If your material list is more focused and you have an idea of what you are looking for we can bring samples to you.

SERVICE

Do I need to be at home for a service call?

In most cases, you do not have to be at home for us to perform service if you have set up a credit card on file with our accounting department. We do ask that you be available by phone so the technician can make you aware of what needs to be done and the cost of the repair.

Do you run service calls on the weekends?

We do run service calls on Saturdays only. These spots are limited and fill up quickly.

Is Parrot Head Pool Service Licensed and Insured?

Yes and Yes. We do carry 2M General Liability Insurance and Workmans Comp Insurance. Our RAIC

License number is 768 issued by the Texas Department of Licensing and Registration.

Is financing available on service work?

Yes, we can arrange financing on new pool equipment over $2000. There is a simple online application with instant approvals on loan amounts under $20k.

Does Parrot Head Pool Service do warranty work?

Yes, Parrot Head Pool Service is an authorized warranty center for Jandy, Pentair and Hayward. We are also a member of the Zodiac Pool Pro Network.

Can I provide my own parts?

Parrot Head Pool Service cannot install whole goods provided by our customers. There are liability and warranty issues that prevent us from installing parts from unknown origins.

7X Award Winning Service, whether you need Weekly Maintenance, Pool Cleaning, Equipment Upgrades, Repairs or Remodeling, Let Parrot Head Put The Cool Back Into Your Pool. Call Us For a Free Consultation Today.